The Bay / Hudson’s Bay
Price Adjustment Policy for The Bay
Price Adjustment Policy Details
If you have purchased an item in the last 7 days and it is now reduced in price, you can claim a price adjustment. You can get your money back by calling Customer Service or using Hudson’s Bay email contact form. A price adjustment will not be made for clearance merchandise or for certain sales and promotions.
Price Adjustment Quick Facts
| Price Adjustment Period | 7 days |
| Where can you get your Price Adjustment? | In-store Online |
How To Get Your Price Adjustment
- For Online purchases, submit your price adjustment request here or call 1-800-521-2364
- For In-Store purchases, visit the nearest Hudson’s Bay location with your purchase receipt and request the price adjustment there
- An adjustment will not be made for clearance merchandise or for certain sales and promotions such as One Day Sales and Flash Sales
LET’S GET YOUR MONEY BACK, TOGETHER!
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Connect your mailbox to the Price Adjust tracker in order to identify purchases.
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Price Adjust works in the background to monitor your recent purchases for price drops.
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Whenever you’re eligible, Price Adjust notifies you of price drops and walks you through how to get your money back.
