Price Adjustment Policy for Roots

Price Adjustment Policy Details

If you have purchased a product within the last 7 days and it is now reduced in price, you can claim your Price Adjustment Online or In-Store depending on where you made the original purchase. For online purchases you can email Roots at (include your order number) or contact Customer Service at 1-800-208-0521. For purchases made in store you need to return to the store with your sales receipt.

Price Adjustment Quick Facts
Price Adjustment Period7 days
Where can you get your price adjustment?In-store
How To Get Your Price Adjustment
  • If you made your purchase online, email or call Customer Service 1-800-208-0521
  • If you made your purchase in-store, visit a Roots store and request a price adjustment


Sign up in 10 seconds

Connect your mailbox to the Price Adjust tracker in order to identify purchases.

Shop like you normally do

Price Adjust works in the background to monitor your recent purchases for price drops.

Get your money back!

Whenever you’re eligible, Price Adjust notifies you of price drops and walks you through how to get your money back.